Tendai Makoni

PhD in Statistics

Prognosticating chatbots’ anthropomorphic usage intention as an e-banking customer service gateway: cogitations from Zimbabwe


Journal article


Brighton Nyagadza, Asphat Muposhi, Gedion Mazuruse, Tendai Makoni, Tinashe Chuchu, Eugine Maziriri, Anyway Chare
PSU Research Review, vol. 5(3), 2022, pp. 1-15

DOI: 10.1108/PRR-10-2021-0057

Cite

Cite

APA   Click to copy
Nyagadza, B., Muposhi, A., Mazuruse, G., Makoni, T., Chuchu, T., Maziriri, E., & Chare, A. (2022). Prognosticating chatbots’ anthropomorphic usage intention as an e-banking customer service gateway: cogitations from Zimbabwe. PSU Research Review, 5(3), 1–15. https://doi.org/ 10.1108/PRR-10-2021-0057


Chicago/Turabian   Click to copy
Nyagadza, Brighton, Asphat Muposhi, Gedion Mazuruse, Tendai Makoni, Tinashe Chuchu, Eugine Maziriri, and Anyway Chare. “Prognosticating Chatbots’ Anthropomorphic Usage Intention as an e-Banking Customer Service Gateway: Cogitations from Zimbabwe.” PSU Research Review 5, no. 3 (2022): 1–15.


MLA   Click to copy
Nyagadza, Brighton, et al. “Prognosticating Chatbots’ Anthropomorphic Usage Intention as an e-Banking Customer Service Gateway: Cogitations from Zimbabwe.” PSU Research Review, vol. 5, no. 3, 2022, pp. 1–15, doi: 10.1108/PRR-10-2021-0057.


BibTeX   Click to copy

@article{brighton2022a,
  title = {Prognosticating chatbots’ anthropomorphic usage intention as an e-banking customer service gateway: cogitations from Zimbabwe},
  year = {2022},
  issue = {3},
  journal = {PSU Research Review},
  pages = {1-15},
  volume = {5},
  doi = { 10.1108/PRR-10-2021-0057},
  author = {Nyagadza, Brighton and Muposhi, Asphat and Mazuruse, Gedion and Makoni, Tendai and Chuchu, Tinashe and Maziriri, Eugine and Chare, Anyway}
}